"This phone number is already in use" when trying to set up account Follow
The Moxee Service identifies users by the combination of mobile phone number and email address. During account creation, your phone number and email address entries are checked to prevent duplicate accounts.
If you have received and accepted an invite to be a Contact for another person, you have a Contact account. To become a full Account Owner:
- In the Moxee App, tap the Sign Up button
- Enter the same mobile phone number and email address where you currently receive text message and email notifications from other users' alerts
- Continue with the rest of the in-app guidance to finish setup