How long are Moxee device alert recordings and Check-in history available? Follow
An Account Owner has access to all Check-ins and Alerts sent by Moxee devices connected to their account within the last 14 days. After 14 days, records of the Alert or Check-in are archived and content including audio and location information is deleted.
To view Check-ins and closed alerts:
- Open the Moxee App
- Tap the Menu button
- Tap Alerts & Check-ins
- Scroll down to the desired event
- Tap an Alert to view details like times the Alert was opened and closed, final location when the Alert was closed, chat history, and contacts who viewed the alert. Check-ins are listed with the Device User's name, location, and time of Check-in and cannot be opened.